gili58 Terms & Conditions

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Player," "You") and gili58 ("Company," "We," "Us," "Our"), a licensed online gaming operator registered and regulated under the Philippine Amusement and Gaming Corporation (PAGCOR). By accessing or using the gili58 website, mobile platform, or any associated services (collectively, the "Platform"), you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By registering for an account on gili58, depositing funds, placing bets, or otherwise using our Platform, you confirm that:

• You have read and understood these Terms and Conditions in full;
• You are at least 21 years of age, the legal gambling age in the Republic of the Philippines;
• You are legally permitted to participate in online gaming activities under the laws of your jurisdiction;
• You are not accessing the Platform from a restricted territory;
• All information you provide during registration and account verification is accurate, current, and complete;
• You will use the Platform solely for personal entertainment purposes and not for commercial or professional gambling activities.

2. License and Regulatory Compliance

gili58 operates under a valid and subsisting license issued by the Philippine Amusement and Gaming Corporation (PAGCOR), License Number [PAGCOR-2020-XXXXX]. Our operations are subject to continuous regulatory oversight and compliance requirements established by PAGCOR and other relevant Philippine regulatory authorities.

2.1 Territorial Restrictions

The Platform is intended exclusively for users physically located within the Republic of the Philippines at the time of access and gameplay. Users accessing the Platform from outside the Philippines, or from jurisdictions where online gaming is prohibited or restricted, do so at their own risk and may be in violation of local laws. We reserve the right to restrict or deny access to users from specific jurisdictions without prior notice.

2.2 Compliance with Applicable Laws

Users are solely responsible for ensuring their use of gili58 complies with all applicable local, provincial, and national laws. By using our Platform, you represent and warrant that your participation in online gaming activities is lawful in your jurisdiction.

3. Account Registration and Verification

3.1 Eligibility Requirements

To create an account on gili58, you must:

• Be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher;
• Provide accurate and complete registration information, including legal name, date of birth, residential address, contact details, and valid government-issued identification;
• Have the legal capacity to enter into binding contracts under Philippine law;
• Not be prohibited from using our services due to prior account closure, suspension, or breach of terms.

3.2 Know Your Customer (KYC) Procedures

In accordance with Philippine anti-money laundering regulations and PAGCOR requirements, gili58 implements strict Know Your Customer (KYC) verification procedures. All users must complete identity verification before withdrawing funds or when requested by our compliance team. Acceptable forms of identification include:

• Philippine passport;
• Driver's license issued by the Land Transportation Office (LTO);
• National ID (PhilSys);
• Voter's ID issued by the Commission on Elections (COMELEC);
• Postal ID issued by the Philippine Postal Corporation;
• Professional Regulation Commission (PRC) ID.

Failure to provide satisfactory verification documents may result in account suspension, withdrawal restrictions, or account closure. We reserve the right to request additional documentation at any time to verify your identity, address, payment methods, or transaction history.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must immediately notify gili58 customer support if you suspect unauthorized access to your account or any security breach. gili58 shall not be liable for any losses arising from unauthorized use of your account credentials.

You agree not to:

• Share your account credentials with any third party;
• Allow another person to access your account;
• Create multiple accounts (one account per person is permitted);
• Use another person's account or identity to access the Platform;
• Engage in any activity that compromises the security of the Platform or other users' accounts.

4. Deposits, Withdrawals, and Payment Processing

4.1 Accepted Payment Methods

gili58 accepts deposits and processes withdrawals through the following payment methods authorized for use in the Philippines:

• GCash e-wallet;
• PayMaya e-wallet;
• Bank transfers from BPI, BDO, Metrobank, UnionBank, and other major Philippine banks;
• Over-the-counter payments at authorized payment centers;
• Other payment methods as may be added from time to time.

4.2 Deposit Policies

Deposits are credited to your account balance immediately upon confirmation of payment by the payment processor. Minimum and maximum deposit limits apply depending on your chosen payment method and account verification status. All deposits are final and non-refundable except in cases of documented technical errors or duplicate transactions.

4.3 Withdrawal Policies

Withdrawal requests are processed within 24 hours of submission, subject to completion of KYC verification and compliance checks. GCash and PayMaya withdrawals are typically completed within 5 minutes to 2 hours once approved. Bank transfers may take 1-3 business days depending on the receiving bank's processing times.

Minimum withdrawal amount is ₱500. Maximum daily withdrawal limits apply based on your account verification level and transaction history. We reserve the right to request additional verification for large withdrawals or suspicious transaction patterns.

Withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited to comply with anti-money laundering regulations. You may be required to wager your deposit amount at least once before requesting a withdrawal to prevent money laundering activities.

4.4 Fees and Charges

gili58 does not charge fees for deposits or withdrawals. However, your payment provider (GCash, PayMaya, banks) may impose their own transaction fees, which are beyond our control. You are responsible for all such third-party fees.

5. Betting Rules and Game Conduct

5.1 General Betting Rules

All bets placed on gili58 are governed by these Terms and the specific rules of each game, which are available within the game interface or on our help pages. Once a bet is confirmed and accepted by our system, it cannot be changed, canceled, or revoked except in cases of obvious technical errors as determined by gili58 in its sole discretion.

5.2 Game Outcomes and Random Number Generation

All game outcomes on gili58 are determined by certified Random Number Generators (RNGs) tested and certified by independent testing laboratories including iTech Labs and Gaming Laboratories International (GLI). Live dealer games are conducted in real-time from our PAGCOR-approved studio in Manila, with outcomes determined by actual physical equipment (cards, dice, roulette wheels) operated by trained professional dealers.

5.3 Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Using automated betting software, bots, or artificial intelligence to place bets;
• Colluding with other players to gain unfair advantage;
• Exploiting software bugs, errors, or vulnerabilities in the Platform;
• Engaging in any form of cheating, fraud, or manipulation;
• Using the Platform for money laundering or other illegal purposes;
• Reverse engineering, decompiling, or attempting to access the source code of our Platform;
• Scraping, harvesting, or collecting data from the Platform without authorization;
• Impersonating other users or gili58 staff members;
• Uploading viruses, malware, or other harmful code;
• Interfering with or disrupting the Platform's functionality.

Violation of these prohibitions may result in immediate account closure, forfeiture of balances, and reporting to law enforcement authorities.

6. Bonuses, Promotions, and Wagering Requirements

6.1 Bonus Terms

gili58 may offer bonuses, promotions, free spins, and other incentives to users from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, expiration periods, and withdrawal restrictions. Bonus terms are published on our promotions page and incorporated into these Terms by reference.

6.2 Wagering Requirements

Unless otherwise specified, bonus funds must be wagered a minimum number of times (typically 20x to 40x the bonus amount) before associated winnings can be withdrawn. Not all games contribute equally to wagering requirements. Contribution percentages are specified in each promotion's terms.

6.3 Bonus Abuse

gili58 reserves the right to void bonuses and associated winnings if we determine that a user has engaged in bonus abuse, including but not limited to creating multiple accounts to claim bonuses, using irregular betting patterns to clear wagering requirements, or colluding with other users. Any attempt to manipulate or abuse promotional offers may result in account closure and forfeiture of funds.

7. Responsible Gaming and Self-Exclusion

7.1 Age Verification

gili58 is committed to preventing underage gambling. All users must be at least 21 years of age. We employ age verification procedures during registration and reserve the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be immediately closed, and any winnings forfeited.

7.2 Responsible Gaming Tools

We provide several tools to help users maintain control over their gambling activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account;
• Session Time Reminders: Receive notifications after specified gaming durations;
• Self-Exclusion: Temporarily or permanently close your account;
• Reality Checks: Periodic pop-up reminders showing time spent and amount wagered;
• Cooling-Off Periods: Request a temporary account freeze ranging from 24 hours to 6 months.

7.3 Problem Gambling Support

If you believe you may have a gambling problem, please contact PAGCOR's Responsible Gaming Program at [+63 2 8522 2800] or visit their website for professional assistance and counseling resources. gili58 staff are trained to recognize problem gambling behaviors and can assist you in activating self-exclusion tools.

8. Intellectual Property Rights

All content on the gili58 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software code, and game designs, is the exclusive property of gili58 or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any content from the Platform without our prior written consent.

9. Limitation of Liability and Disclaimers

9.1 Service Availability

While we strive to ensure the Platform is available 24/7, gili58 does not guarantee uninterrupted or error-free operation. The Platform may be unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We are not liable for any losses arising from service interruptions.

9.2 Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will meet your requirements or that any defects will be corrected.

9.3 Limitation of Liability

To the maximum extent permitted by Philippine law, gili58 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or in connection with your use of the Platform. Our total liability to you for all claims arising from or related to these Terms shall not exceed the amount you deposited into your account in the 30 days preceding the claim.

10. Account Closure and Termination

10.1 Voluntary Closure

You may request closure of your account at any time by contacting customer support. Upon closure, you may withdraw any remaining balance subject to completion of wagering requirements and verification procedures.

10.2 Suspension and Termination by gili58

We reserve the right to suspend or terminate your account immediately without prior notice if:

• You breach any provision of these Terms;
• We suspect fraudulent, illegal, or abusive activity;
• We are required to do so by law or regulatory authorities;
• You fail to complete identity verification within a reasonable timeframe;
• You provide false or misleading information;
• Your account remains dormant for an extended period;
• We determine it is necessary to protect the integrity of the Platform.

Upon termination for breach, we may confiscate any remaining balance and withhold payment of winnings. You will be notified of the reason for termination and given an opportunity to respond unless immediate action is required to protect the Platform or comply with legal obligations.

11. Dispute Resolution and Governing Law

11.1 Complaints Procedure

If you have a complaint or dispute regarding our services, please contact our customer support team at [email protected] with full details of the issue. We will investigate your complaint and respond within 7 business days. Most disputes can be resolved through our internal complaints process.

11.2 Governing Law

These Terms and any disputes arising from or related to your use of the Platform shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

11.3 Jurisdiction and Venue

You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of Metro Manila, Philippines, and you consent to the personal jurisdiction of such courts.

12. Amendments to Terms

gili58 reserves the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Platform. Your continued use of gili58 services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any updates.

Material changes affecting your rights or obligations will be communicated via email or prominent notice on the Platform. If you do not agree with modified Terms, you must cease using the Platform and close your account.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any specific game rules or promotional terms, constitute the entire agreement between you and gili58 concerning your use of the Platform and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.

15. Contact Information

For questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Customer Support: [email protected]
• Live Chat: Available 24/7 on the Platform
• Phone: +63 2 XXXX XXXX (24/7 hotline)